The Grounds Loyalty App
Earn loyalty points for every dollar you spend
You deserve to be rewarded!
Download The Grounds app (it’s free!) and start reaping the exclusive benefits we offer only to our loyalty app members.
Download The Grounds App
Ready to join The Grounds loyalty family and start earning? Yeah you are!
Choose your operating system below or search ‘The Grounds’ in your App Store to download. Your hip-pocket will love you for it.
Loyalty Points
For every $1 you spend, you’ll get 100 loyalty reward points.
Forget the boring-old-tenth-coffee-free; say hello to The Grounds loyalty app rewards points! At The Grounds, we give our loyalty members points for every single dollar they spend, no matter what they buy. Sit back with your Grounds coffee and watch those savings roll in.
Your points can be redeemed on any future in-store food and beverage purchase. Cash-in next visit or let your points clock up for an even bigger saving!
How much are reward points worth?
1,000 points = $1 reward
10,000 points = $10 reward
50,000 points = $50 reward
How to earn points: In store
For dine-in and takeaway orders in-store, ask our friendly staff to scan your app’s unique QR code. Points will be automatically applied to your app and, if you already have some saved up, you can choose to redeem your points for a discount.
How to earn points: In app
Simply use your app as normal to order takeaway ahead of time and points will automatically be applied for every purchase.
Ordering Takeaway
We don’t like to wait in line and we bet you don’t either! So, for a swift pre-work brekkie, lunch time break or coffee pick-me-up that skips the queue, you can find delicious takeaway choices daily on The Grounds app. Takeaway is available for order at:
- The Grounds of Alexandria Cafe
- The Grounds of Alexandria Garden BBQ
- The Grounds of the City
TAKEAWAY PICK UP LOCATIONS
THE GROUNDS CAFE
Location: The Grounds of Alexandria
Takeaway Available: Breakfast / Lunch
Takeaway Collection: Coffee can be collected from the left of the coffee the machine. Food and chilled drinks can be collected from the righthand side of the coffee machine.
The Grounds Garden BBQ
Location: The Grounds of Alexandria
Takeaway Available: Breakfast / Lunch
Takeaway Collection: Coffee and drinks can be collected from The Garden Bar. Collect all food from the BBQ pick-up window on the opposite side from The Garden Bar.
The Grounds of the City
Location: Find us next to QVB
Takeaway Available: Breakfast / Lunch / Dinner
Takeaway Collection: Collect your food from left side of the takeaway window (pictured). Coffee and drinks can be collected from the bar window, located to the left of the takeaway food window.
VIP Status
Spend at least $2000 on The Grounds catering, The Grounds special event tickets and/or The Grounds Loyalty App within 12 months and we’ll reward you with VIP status!
You’ll feel like royalty at The Grounds with the extra special perks VIP status gives you access to…
- Jump the queue for dine-in at our food and beverage venues*
- Priority parking at The Grounds of Alexandria*
- A bonus 50,000 points on your birthday (equal to $50)**
- Access to pre-sale tickets on select special events
- Secret event invites
- A gift from our retail shop every Christmas
Once you reach VIP status, a member of The Grounds team will be in contact via email. All we need is your postal address and you’ll officially become a part of The Grounds exclusive group of VIPs. It’s that easy!
* Simply flash your card to get this perk
** Your birthdate must be provided to us to receive this perk
Extra Info
Coffee cards will no longer be in use at The Grounds but, not to worry, our new points system still equals your 10th coffee free; that’s if you wouldn’t rather redeem for a donut.
While reward points can be earned both in-app and in-store, they can only be redeemed on in-store purchases—both takeaway and dine in. Our clever little app elves are working on in-app redemptions too; stay tuned for updates.
To download and become a member of The Grounds loyalty program, you must have a valid email address and agree to The Grounds Loyalty App Terms & Conditions.
Download Our App
Choose your operating system below or search ‘The Grounds’ in your App Store to download.