Here at The Grounds of Alexandria, we work with some of the most creative and innovative minds in the business. We encourage a unique entrepreneurial mindset, intelligence that is based on insight, and the desire to understand our customers so we can create the most innovative ideas to surprise and delight them in everything we do.
WHO YOU NEED TO BE
As the Grounds Rover, you will need to be a creative and innovative soul, encompassing excellent communication skills. You will have a happy and energetic personality, with the ability to create memorable experiences for our guests. You will assist in maintaining relationships with our neighbours, keeping them in the loop with all things Grounds.
You’ll have such a strong desire for detail, and be well versed with meeting new people and creating positive relationships with guests, always being capable of answering with action, in a very fast paced environment. You will take care of our lovely animals, and ensure that the customers get the best out of their Grounds experience.
There should be no task you view with greater significance than the sound of your customers feedback.
Create a memorable experience for all guests who enter The Grounds.
Respond to guest inquiries and concerns promptly and with courtesy.
Build relationships by engaging and connecting with guests.
Provide exceptional customer service to all guests who enter The Grounds.
Escort guests as requested to the different venues across The Grounds.
Key Skill Ingredients
Excellent interpersonal and customer service skills.
Efficient time management skills.
Enthusiastic eye for detail.
Able to self manage to create a positive final outcome.
Ability to manage conflicting demands.
Enjoy working with children.